Repairs and Replacement

Step 1 Check Eligibility of Warranty and Contact Us

Thank you for considering Instand! Please go through the following checklist to see if your situation qualifies for our warranty policy on returns and repairs. Then, fill out the contact form.

Did your purchase an Instand Product within the last 60-days?

Is the issue due to materials or manufacturing defects?

Is the issue not caused by improper use or neglect?

Is the product free from damage caused by external factors?

Have you contacted Instand to initiate the warranty claim (This is a yes if you plan on submitting this form).

Do you have proof of purchase?

First Name

Last Name

Message

Thanks for submitting!

Step 2: We’re Reviewing Your Submission

Thank you for reaching out! Our team will review your contact form submission and get back to you shortly to verify your purchase. We’ll work together to understand your situation regarding your product and determine the best course of action, whether it's a return or a repair.

Step 3: Repairs and Replacement

If we proceed with a repair, please pack the item and send it to the following address:

14706 Salem Church Rd, Dover, FL 33527.

In the case of a part replacement that does not require us to receive your product, we will ship the new part directly to your address. If you have any further questions, contact us!

Repairs and Replacement

Step 1 Check Eligibility of Warranty and Contact Us

Step 2: We’re Reviewing Your Submission

Step 3: Repairs and Replacement

Contact us